Privacy Policy
This privacy policy discloses the privacy practices for Sonicu. This privacy policy applies solely to information collected by Sonicloud. It will notify you of the following:
1. What personally identifiable information is collected from you through Sonicloud and how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on SoniCloud. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request,e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us at support@sonicu.com or by calling 317-468-2345
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via Sonicloud, your information is protected both online and offline. Only employees who need the information to perform a specific job (for example customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 317-468-2345 or via email at support@sonicu.com.
Only Sonicu Can Offer Complete Monitoring and Compliance Solutions on One Platform
Sonicu's exclusive monitoring capabilities are unmatched. You get smarter alarm solutions, audit-ready reports in just a few clicks, and seamless integration with third-party systems so you can see it all under on dashboard.
Your Monitoring System Is Ready and With You 24/7
SoniCloud is a secure, cloud-based platform that aggregates system-wide monitoring data to web-based dashboards, and includes a native iOS/Android mobile app to ensure 24/7 access to critical information.
Never Miss A Critical Alarm Again
False alarms disrupt operations and cause unnecessary stress. Sonicu’s SMART Alarm Handler offers buffering features and tiered escalation to ensure critical alerts reach the right people until the issue is resolved.
Eliminate Data Gaps To Avoid Compliance Headaches
Avoid compliance headaches caused by missing data. Sonicu's system provides multiple layers of redundancy for maximum data security. Includes battery backup, cellular failover, and DataSync technology that automatically stores and forwards readings during a network or power outage.
No Local IT Implementation Support, No Problem
Sonicu offers connectivity options fit to meet IT requirements with the flexibility to support enterprise installations. Choose from cellular (no IT-support needed), WiFi, Ethernet, or SoniLink LoRaWAN connectivity, with fail-over redundancy options.
Compliance with Calibration Regulations is a SNAP
Never worry about expired calibrations and certificates again. With Sonicu's SNAP calibration program, automatically receive ISO 17025 calibrated probes with easy-to-access digital certificates, to de-risk regulatory or SOP calibration compliance.
Your Fast Path To Meet Monitoring & Compliance Needs
Sonicu offers preconfigured monitoring kits, mobile app-based setup tools, implementation wizards that walk you through installation, and even customizable project management services to get your system up and running quickly and efficiently.
Need Help? No Sweat With Our US-Based Support Team
Even after implementation, Sonicu is always in your corner. Sonicu Academy, our online help center, is packed with helpful articles, step guides, and even video tutorials for basic troubleshooting solutions. Our US-based Support Team has direct hands-on experience with Sonicu hardware, how to navigate the SoniCloud platform, and can quickly get the answers you need.
No Capital, No Problem. Achieve Fast ROI
You don't need to completely overhaul your current system to switch to Sonicu. We have flexible acquisition options to seamlessly integrate into existing SSO, BMS, and other workflow softwares that already work for you, so you can get connected fast while avoiding upfront capital requirements.