Critical Environmental Monitoring. Simplified.
We believe that everyone deserves to know as much as possible about a new technology as essential as wireless remote continuous monitoring before they engage with a company's representative. We've captured the most common questions prospects and customers ask, and answered in simple, straightforward language to help you understand how Sonicu serves your facility, your team and your needs.
Your Questions Answered, Your Facility Safer
Remote wireless temperature monitoring is far more than temperature probes and excursion alerts. Our customers grow with us over time to monitor humidity, air pressure differential and even noise and our reports are customized to make compliance reporting a snap. Best of all, our American-based support staff are always ready to help you when an issue arises.
HOW DO I INSTALL SONICU PRODUCTS?
We offer professional installation.
However, Sonicu devices are easy to install and most often are installed by the customer using our Implementation Wizard tool and the Sonicu Academy quick start guides.
Either way, installation will be a snap.
And every Sonicu product deployed as part of software subscription is covered by our hardware warranty, protecting you from future hardware investments.
WHAT CAN I LEARN AT SONICU ACADEMY?
Sonicu Academy is where our customers learn how to maximize their investment in their environmental monitoring.
From installation and onboarding to automating their essential compliance reports and buffering their alerts , we’ve made it easy for you to leverage every aspect of our solution.
And our team of customer success managers are here for any advanced queries that aren’t covered in the academy
WHAT CRITICAL ASSETS CAN I PROTECT WITH TEMPERATURE MONITORING?
Sonicu specializes in all temperature applications, from vaccines, medications, food warmers, -80 freezers, Cryogenic storage and more.
Wireless remote monitoring is flexible and scalable to whatever your monitoring needs are.
WHAT OTHER CONDITIONS AND/OR SITUATIONS CAN I MONITOR?
You can monitor power failures, equipment status, door open/close, and more.
Any commercially available sensor can be added to the Sonicu platform.
And all are available in a seamless offering that scales easily across your facility.
WHAT OTHER CRITICAL ENVIRONMENTS CAN I MONITOR WITH SONICU’S PROPRIETARY SOLUTION?
- Air pressure
- Humidity
- Noise
- Ambient Temperature
Our customers seek to have one platform to monitor all critical environmental factors.
DO I NEED SUPPORT FROM MY IT DEPARTMENT TO DEPLOY ENVIRONMENTAL MONITORING?
No, SoniCloud is hosted on Amazon Web Services (AWS) which allows you to access from any web-enabled device (laptop, PC, Smartphone) without the need for local servers or IT resources.
We’re happy to collaborate with your IT department to educate and inform on how our system works, but Sonicu is deployed without taxing your internal information infrastructure. Since we don't hold any patient or personnel information, we aren't subject to many typical IT constraints.
The Sonicu platform can also communicate with cellular technology as well as local servers, providing additional redundancy and protection against power and network outages.
Photo by Flipsnack
HOW DO I AUTOMATE MY COMPLIANCE REPORTING?
Sonicu understands the requirements for regulatory compliance and helps our clients comply with VFC/CDC, Joint Commission, HFAB, FDA, USDA, BoP, AABB, local/ state government agencies and more.
Say goodbye to cumbersome manual reporting and hello to compliance automation that ensures your facility is always audit ready.
Sonicu has virtually all the templates and information just a few clicks away to ensure you're ready for virtually any inspection or audit.
HOW DO I RECEIVE TEMPERATURE EXCURSION ALERTS?
Alerts are delivered via email, text and mobile app push notifications. Sonicu will work with your team to create tailored alert buffering to avoid the dreaded “ignored car alarm” effect.
Buffering your alarms and alerts will ensure you receive the right amount of alerts to take action to protect your assets and people .
HOW DO I ENSURE MY SENSORS ARE NIST COMPLIANT?
Sonicu provides NIST certification on all of our digital sensors and probes.
In addition, our SNAP calibration program provides an easy and cost-effective way to ensure ongoing NIST certification. The vast majority of our customers leverage our SNAP program to ensure calibration while saving precious time and energy.
You no longer have to worry about your NIST compliance. We can own that process for you.
HOW MUCH MONEY CAN MY TEAM SAVE LEVERAGING SONICU TECHNOLOGY?
Experience shows that our customers save an average of one Full Time Employee’s time (salary) for every 100 hospital beds.
That’s why large hospital systems like IU Health have grown from a few dozen sensors and probes to thousands across their network, allowing them to re-allocate dozens of employees to higher value tasks.
The savings is realized in less time spent on manual logging, completing tedious reporting and the cost of lost assets due to temperature excursions.
HOW DO I WORK WITH CUSTOMER SUPPORT?
Sonicu has a US based customer support center for live customer and tech support.
Additionally, our web-based Sonicu Academy has videos, quick start guides, and training documents to support our customers.
IS SONICU AVAILABLE IN MY AREA?
Sonicu covers the entire United States. Today we support more than 500 customers in every state.
International inquiries are handled through our corporate office.
Contact sales@sonicu.com for more information.
HOW DO I GET MORE INFORMATION ABOUT YOUR PRODUCTS AND SERVICES?
Sonicu is here to help answer any questions you might have.
Email info@sonicu.com for more information.
ASSET PRESERVATION: CONNECT, DETECT, PROTECT YOUR CRITICAL ASSETS
From life-saving vaccines to groundbreaking research, Sonicu protects your work with priceless assets that demand unflinching protection. From operating rooms to NICU wards, your patients demand the highest level of care.
In a world rife with risks, from ransomware to power outages, we’ve developed a technology service that monitors temperatures, air differential, humidity and noise and embedded powerful redundancies, battery back-ups and alerts that can reach you from the operating room to your kitchen table.
COMPLIANCE AUTOMATION: TWO-CLICK INSPECTION READINESS
We understand the rigor of your regulatory environment and have built a software suite that can automate virtually every report required to remain compliant.
Say goodbye to the hours of manually completing dense forms and hoping your team didn’t make an honest mistake and hello to what we call compliance automation.
You deserve to spend your time focusing on mission critical facets of your role, not checking boxes that our technology can seamlessly deliver to you anywhere at any time.
REDUCE LABOR: SLASH MANUAL LOGGING
By connecting sensors and probes to the Internet and replacing legacy monitoring systems, health care systems are able to slash labor time and associated costs with an employee literally walking around your facility to collect temperature readings.
Always on monitoring slashes labor costs, removes the opportunity for human error and provides 24/7 readings, not just the single moment when your team members made the reading.
You can expect to save the time and money associated with one full time employee for every 100 beds in your facility. And gain the incalculable peace of mind from always-on wireless remote monitoring.
AMERICAN MADE CUSTOMER SERVICE: TAILORED TO YOUR NEEDS
Yours is among the most essential of all essential jobs. And you deserve to have a friendly, supportive and local voice on the other end of the phone when an issue arises.
The AWS Cloud is robust, flexible and secure while our hardware and software bundle is trusted by more than 500 customers in all 50 states. But sometimes hiccups happen and our customer service team is always here to support your operations.
From troubleshooting alarms to tailoring reports to fit your specific needs, your customer success manager will always be ready to listen and help.
